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MEET OUR SPEAKERS: MODERN ANALYTICS & AUTOMATION IN LOYALTY PROGRAM FOR BANKS

Sai Narain CDK, Regional Head, International Markets and Customer Channels – EMEA, HSBC

Sai is a high-energy, influential leader with close to 30 years of Retail Banking & Wealth Management experience with key achievements in the areas of Business Transformation, Growth, and Leadership Development &Innovation. He is responsible for designing HSBC’s strategy, setting protocols, standards & driving performance across the EMEA region for the Distribution Channels including contact centers, acquiring new clients, deepening existing client relationships across client segments with specific focus on payroll banking, cross-border banking, customer experience, people culture and experience. Sai is also directly responsible for the Retail Banking and Wealth Management strategy & execution of the HSBC franchise in the medium and small markets while indirectly overseeing over 6000 frontline employees and over 2.5 million customers across 12 EMEA markets.

Omar Saad Al Adhmi, Head of Retail Digital Banking | Retail, Commercial & SMEs , National Bank of Bahrain

A professional Bahraini with almost 15 years of experience in the working field collectively developed between Information Technology, Project Management, & Product Management. With a network engineering degree, started my career serving the Government of Bahrain in the delivery of one of the biggest educational projects in the Kingdom “His Majesty King Hamad Future Schools Project”, to drastically shifting my passion towards the financial sector in 2013 managing Kuwait Finance House – Bahrain major projects, followed by another shift to the Retail Banking Group – Business Development with a commitment to deliver unique innovative banking products and services. Able to grow the banks’ market share, customer base, financing and deposit portfolios, and the banks’ services. Maximizes profits with the introduction of new customer centric FinTech/Digital solutions catered for local and cross-borders market segments with an array of products aligned with the cost effective long term strategy. Currently undertaking additional responsibilities to lead the bank towards a new era of financial solutions.

Dharmesh Bhana, Executive for Loyalty & Rewards, Nedbank

Dharmesh is currently the Executive for Loyalty & Rewards at Nedbank. Dharmesh has successfully set up the rewards business at Nedbank which entailed developing and implementing a new & differentiated Greenbacks strategy/ program across the Retail business supported by the appropriate (new) technology, people processes and systems that also looks to leverage the Bank’s e-commerce platform (Avo).

Wojciech Kempny, Senior Business Consultant, Comarch

Wojciech Kempny is a Senior Business Consultant, specializing in Loyalty and Customer Experience & Engagement projects in the Middle East. He has been working in Comarch for the past 8 years and has worked with the biggest companies in the GCC in the retail, banking and government sectors.
Wojciech has concentrated his career on the Middle East and GCC and has lived and worked in the region for over 12 years. This local experience is an invaluable asset when cooperating with companies that are looking to create or revamp their loyalty and customer experience strategies in the region.

Our clients describe us as a product team which creates amazing UI/UX experiences, by crafting top-notch user experience.

Our clients describe us as a product team which creates amazing UI/UX, by crafting top-notch user experience.

We’ve structured our workflow processes were from the funny the century rather.

Work and general inquiries
+1.809.120.6705

Assistance hours:
Monday – Friday
6 am to 8 pm EST

541 Melville Ave, Palo Alto,
CA 94301,
United States

We’re a team of creatives who are excited about unique ideas and help fin-tech companies to create amazing identity by crafting top-notch UI/UX.

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