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WEBINAR: DELIVERING GREAT CUSTOMER EXPERIENCE IN 2021

Customer experiences across every industry rely on ever-evolving digital technologies and your customers expect you to keep pace.

Whilst digital technologies have rightly been in the spotlight, customer safety, mindset, and increasing touchpoints within the customer journey are spaces one cannot ignore or deny anymore. Harmonising the various needs within an organisation is always a challenge. How one creates and adopts to the ever-changing and evolving CX journey, while maintaining loyalty, commitment and above all excellence is key.

Join leading CXOs and senior decision makers from Customer experience, Marketing, Happiness, Innovation, Digital Transformation and more to discuss:

  • The customer journey pandemic experience and the increase in touchpoints
  • Continuous development and improvement to enhance customer excellence and loyalty
  • The transition phase out of COVID for CX – the importance of keeping it your top priority
  • Finally, why and how CX can be a change bringer in the organisational strategies and objectives

DATE & TIMINGS: Wednesday 10 March 2021 from 15:00 pm – 16:00 pm GST

TimingsAgenda
12:00 pmAll attendees login
12:05 pmWelcome remarks from MS Events
12:10 pmTECH TALK: Accelerate your digital customer experience transformation
12:25 pmPANEL DISCUSSION: How to combine ‘one-of–a-kind’ customer experiences with digital consumer interactions? 
12:50 pmClosing remarks and end of webinar


            MEET OUR SPEAKERS & PANELLISTS AT THE WEBINAR

Mohammed N. Bin Garad
Executive Director of E-Services
Deputyship of Research & Innovation,
Ministry of Education, Saudi Arabia

Rodrigo Castelo
Vice President – Middle East & Africa
OutSystems

Alistair Petersen 
Head of IT Business Solutions
Life Healthcare

Mariana Henriques
Global Product Marketing Manager
OutSystems

Bart Van Dijk
Technical Director
Monimove

Registrations for this boardroom are closed. The event ended on 10th March, 2021.

For more information on our upcoming boardrooms 
and to participate, contact us at info@our.msevents.ae / +971 4 33 11 622.

Our clients describe us as a product team which creates amazing UI/UX experiences, by crafting top-notch user experience.

Our clients describe us as a product team which creates amazing UI/UX, by crafting top-notch user experience.

We’ve structured our workflow processes were from the funny the century rather.

Work and general inquiries
+1.809.120.6705

Assistance hours:
Monday – Friday
6 am to 8 pm EST

541 Melville Ave, Palo Alto,
CA 94301,
United States

We’re a team of creatives who are excited about unique ideas and help fin-tech companies to create amazing identity by crafting top-notch UI/UX.

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